Apto Payments is a next-generation card and payments platform that designs and implements unique card programs for its customers. Currently, the company has 20+ employees and annual revenue amounting to $7.2m.
Project Scope:
Apto Payments approached Techdots with a comprehensive brief for a series of high-performance, user-friendly features that needed to be implemented across both desktop and mobile platforms. The goal was to create a sophisticated and secure financial platform that could handle the complexities of modern payment systems. The key features required were:
Pre-authentication and Secure Card Transactions: Development of robust mechanisms for pre-authentication and secure processing of card transactions across various platforms.
Dispute Resolution Landing Page: Creation of an intuitive landing page dedicated to resolving transaction disputes efficiently and effectively.
Settlement and Balance Management: Implementation of advanced features for managing settlements and balances, ensuring real-time accuracy and reliability.
Multi-Wallet Support for Multiple Currencies: This included the integration of cryptocurrency support, IVR setup, and a microservices architecture underpinned by a Sinatra-based API, designed for scalability and flexibility.
White Label Mobile App: Development of a customizable mobile application that integrates seamlessly with the Apto Payments API while allowing for extensive branding customization to meet client specifications.
Advanced Fraud Detection and Prevention Mechanisms: Leveraging AI to create sophisticated fraud detection and prevention systems that could proactively identify and mitigate fraudulent activities.
Real-time Transaction Monitoring and Analytics: Implementation of real-time analytics and monitoring tools to provide instant insights into transaction patterns, enabling quick decision-making and improved operational efficiency.
Seamless Integration with Existing Financial Systems and Third-Party Services: Ensuring the platform could integrate effortlessly with existing financial systems and third-party services without disrupting current operations.
The Challenge
Apto Payments was operating on an outdated website plagued by poor UX/UI design and frequent crashes, which severely impacted business operations. Following an in-depth discovery workshop with Techdots, it became evident that a complete system overhaul was necessary. The primary challenge was to migrate to a new, modern platform without disrupting the existing operations and while maintaining a high standard of performance and security.
Our Solution
The Techdots team meticulously analyzed Apto Payments' requirements and crafted a solution that aligned with their timeline and budget constraints. The solution centered around the development of a fully customized backend system focused on core functionalities, while also addressing critical aspects of the project:
Robust API Development: We designed and implemented a secure, efficient API system to facilitate seamless data exchange between various components of the platform. This API was engineered for scalability, supporting high transaction volumes without compromising performance.
Comprehensive Admin Panel: A powerful admin panel was developed to streamline the management of card programs, transactions, and user accounts. This tool provided administrators with full control over the platform's operations, including real-time monitoring and adjustments.
Real-time Data Processing: The system was built to process data in real-time, ensuring that all transactions, balances, and settlements were updated instantly. This capability was crucial for maintaining the accuracy and reliability of financial data, which is essential in a high-stakes environment.
Enhanced Security Measures: Given the sensitivity of financial data, we implemented advanced security protocols, including encryption, multi-factor authentication, and intrusion detection systems, to safeguard against potential threats and breaches.
Complex Challenges Tackled:
Pre-authentication and Secure Card Transactions:
Implementation: We developed a robust pre-authentication layer, utilizing cryptographic techniques and secure tokenization to ensure that all card transactions were both seamless and highly secure across all platforms.
Multi-Wallet Support:
Integration: Our team engineered support for multiple currencies, including cryptocurrencies, by integrating a Sinatra-based API framework that enabled flexible and scalable microservices. This architecture facilitated the seamless addition of new currencies and payment methods as needed.
IVR Setup: Integrated Interactive Voice Response (IVR) systems to support multi-currency transactions, enhancing the user experience and operational efficiency.
AI-Powered Features:
Fraud Detection and Prevention: Leveraged machine learning algorithms to build an AI-powered fraud detection system that could analyze transaction data in real-time, identifying and preventing fraudulent activities with high accuracy.
Real-time Analytics: Implemented AI-driven analytics tools that provided deep insights into transaction patterns, customer behavior, and potential risks, enabling proactive management of the platform.
Dispute Resolution:
Landing Page: Developed an intuitive, user-friendly landing page that allowed users to easily file and track disputes. The page was integrated with a backend system that used machine learning to automatically categorize and prioritize disputes, expediting resolution times.
White Label Mobile App:
Development: Created a white label mobile application that was fully integrated with Apto Payments' API. The app was designed to be highly customizable, allowing clients to modify the interface and branding elements to align with their corporate identity, without compromising functionality.
Results and Technical Impact
Through the application of cutting-edge full-stack technologies, Techdots delivered a comprehensive solution that enabled Apto Payments to refocus on generating revenue rather than being bogged down by technical difficulties. The successful outcomes included:
Highly Secure and Efficient API System: A well-architected API infrastructure that ensured secure and efficient data transactions, capable of handling high volumes with minimal latency.
Intuitive Admin Panel: A user-friendly admin panel that greatly streamlined the management of card programs, transactions, and user data, enhancing operational efficiency.
Real-time Data Processing and Analytics: The ability to process and analyze data in real-time provided Apto Payments with instant updates and actionable insights, crucial for decision-making in the financial sector.
Advanced Security Measures: Implemented state-of-the-art security protocols that ensured the protection of sensitive financial information, reinforcing client trust and compliance with industry standards.
Zero Downtime Migration: The transition to a robust, modern backend platform was executed with zero downtime, ensuring uninterrupted service delivery and a smooth user experience.
Optimized User Experience: The new platform delivered a superior user experience, characterized by its responsiveness, real-time data flow, and reliability, which significantly reduced the frequency of crashes and other technical issues.
By successfully addressing these complex challenges, Techdots not only met but exceeded the client’s expectations, providing Apto Payments with a cutting-edge, scalable solution that positions them for continued success in the competitive financial services market.
